Settings, approvals, and troubleshooting.

Open workspace settings

Use the menu at the bottom of the sidebar to open Settings, Models, Memory, Voice, Usage, or Log out. Agent-specific settings are in the right panel of each agent conversation.

Require action confirmations

Open Settings → Advanced → Action confirmations. Agents act without asking by default, so add rules for actions you always want to review.

Available presets include:

• Ask before sending external email.
• Ask before purchases.

Configured rules apply across all agents. Remove a rule only when you are comfortable allowing that action to proceed automatically. Instructions such as “draft but do not send” are still useful, but a confirmation rule provides an account-wide control.

Configure voice

Open Voice from the sidebar menu and connect an available voice provider. In agent settings you can select a voice and enable Read replies aloud. Use the call button in the conversation header for voice interaction when the provider is ready.

The composer also supports dictation and hold-to-talk. Review transcribed text before sending when names, numbers, or technical terms matter.

Review usage and plan limits

Open Usage to review account consumption. Your plan determines how many agents you can hire:

• Personal: up to 1 agent.
• Professional: up to 5 agents.
• Business: up to 15 agents.

Additional agents cost $9 each per month. Visit Pricing for current plan prices.

Agent does not respond

1. Check whether the conversation shows an active or stopped state.
2. Confirm a model provider is connected under Models.
3. Verify the agent has a model selected or can inherit the workspace default.
4. Retry with a short, verifiable request.
5. Refresh the page if the session was interrupted.

If the problem affects every agent, check Models and Usage before changing individual agent settings.

A tool or computer is unavailable

Open the Computer panel and check its status. Stop the agent before taking control if prompted. Confirm the needed integration is connected and that the agent is using the intended team or dedicated computer.

Do not solve access failures by pasting credentials into chat. Connect credentials through the relevant provider or integration settings.

Results lack context

Attach the authoritative source files, state the desired output, and clarify which decisions are already settled. Check whether the agent's memory scope should be shared or isolated. Add durable standards to the agent description rather than repeating them in every task.

Manage account access

Open Settings for account controls and Log out when using a shared device. Keep provider credentials private and review connected integrations whenever a person's access or responsibilities change.

Get help

If the issue continues, record the affected agent, approximate time, what you expected, and what happened. Contact WHOX support without including API keys, passwords, or confidential workspace data.